How It Works – Rental Terms
Rental Period
Standard rental is 72 hours (3 days), beginning at pick-up or delivery.
Garments must be returned by the agreed date and time.
Deposit & Payment
A refundable security deposit is required at the time of reservation.
The deposit is held on your card and released once the garment is returned in its original condition.
Rental fees are due in full at the time of booking.
Extensions & Extra Days
Extensions must be requested in advance and approved based on availability.
Extra rental time is charged at 20% of the rental price per day.
Returns & Care
Professional cleaning is included—please do not attempt to clean the garment yourself.
Items must be returned in the same condition they were received.
Late returns will incur daily extension fees.
Damage & Loss
Significant damage, stains, or failure to return an item will result in charges up to the full retail value of the garment.
Minor wear is expected and included in your rental fee.
Cancellation Policy
7+ days before pick-up: Full refund of rental fee and deposit.
3–6 days before pick-up: 50% refund of rental fee; deposit fully refunded.
Less than 72 hours before pick-up: Rental fee is non-refundable; deposit fully refunded.
No-shows are treated as last-minute cancellations (no refund of rental fee).